If you would like to make a formal complaint please download these forms and save to your computer and fill out or print out to submit to us in hard copy.

Complaints Submission Forms and Feedback Forms can be handed in at reception or posted to PO Box 403, Kyneton VIC 3444

All complaints and feedback are treated with importance and are confidential.

Please find our Complaints Flow Chart to download here to help you understand the steps and the process.

Any questions please call 03 5422 7001