About

At Windarring, we get to know what matters to the person, what makes them laugh, where they have lived, worked, what they have done and what they still want to do!

Client-centred service delivery is about respecting and supporting choices while keeping the client comfortable and safe. It is about working with the client and their family, listening, learning and sharing what is really important and what will ‘make their day’.

Committed to equity for all

Windarring is a people centred, community based organisation committed to eliminating barriers to participation, inclusion and acceptance for people with disabilities in their local community.

We value people of all backgrounds and are committed to equity for all people regardless of their nationality, race, culture, gender, sexual orientation, religious beliefs, social background, family status, marital status, age or political beliefs.

Our mission is to ensure the best outcomes for participants by providing high quality, responsive and personalised support for those with disabilities and with their families.

Windarring is also proud to be a registered National Disability Insurance provider offering and delivering quality supports

across many areas to clients in the Macedon Ranges, Mt Alexander, and Greater Bendigo.

Once you have an NDIS Plan, Windarring Intake staff can help you choose supports that will enrich your life and help you to achieve your goals. Windarring will provide you with a Formal Service agreement to ensure there is a shared understanding of what supports will be delivered and how and when they will be delivered.

Windarring staff will ensure that all clients are empowered and have full choice and control. Please contact intake@windarring.org.au to help you increase your independence and achieve life goals.

Our Values

G

Genuine

R

Respect

E

Excellence

A

Accountability

T

Togetherness

Client-centred Service Delivery

Client-centred service delivery places the focus on the individual and provides the basis for:

creating a daily life worth living striving to nurture the mind as well as the spirit promoting growth and development for all At Windarring, we get to know what matters to the person, what makes them laugh, where they have lived, worked, what they have done and what they still want to do!

Client-centred service delivery is about respecting and supporting choices while keeping the client comfortable and safe. It is about working with the client and their family, listening, learning and sharing what is really important and what will ‘make their day’.

Windarring values each client, their family and friends, staff and all other participants in their care.
We work with a range of partners on initiatives to support social, physical, emotional, psychological and spiritual wellbeing.

Windarring is committed to the VIPS approach to Client-Centred Service delivery as follows:

V = valuing people; every person has value regardless of age or cognitive status

I = individualised supports and service delivery; use an individualised approach that recognises and promotes the uniqueness of the individual

P = personal perspectives; acknowledge and understand life from the perspective of the person

S = social environment; provide a social environment designed to meet the psychological needs of the individual

Reference: Brooker (2003)

Why choose Windarring

We can help you access the NDIS so you can get involved in some fun activities, learn to do something on your own, gain the skills for independent living or get some qualifications to help you get a job.

Once you have an NDIS Plan, Windarring Intake staff can help you choose supports that will enrich your life and help you to achieve your goals.

Windarring will provide you with a Formal Service agreement to ensure there is a shared understanding of what supports will be delivered and how and when they will be delivered. Once your Service Agreement has been signed Windarring will create a Service Booking on the NDIS Portal for the agreed amount detailing the type of services, dates of supports and funding to be allocated to Windarring for services given. Alternatively, Windarring can forward invoices and evidence to your nominated Financial Intermediary. If your circumstances change and you wish to change the level of supports in your service agreement, Windarring staff can help you with choosing different options.

Our Partners

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