Windarring’s response to Coronavirus (COVID-19)

Latest update June 2021

Windarring continues to monitor and respond to ongoing Coronavirus (COVID 19) health alerts. The safety of clients, staff, parents, families and others who visit our sites are always out top priority.

Disability services continue to be deemed an essential service and Centre-based services can operate where it is essential for a person’s health, safety or wellbeing. Windarring, where required has been offering a flexible model of delivery during this time for our clients.

  • Windarring continues to use the Victorian Government QR Codes at all our sites. Please use this or if you do not have a smart phone we have paper based forms to complete at all sites
  • We promote where possible physical distancing of 1.5 metres to reduce person – to – person contact between clients and staff.
  • Our rooms and spaces all have density limits and these are clearly displayed throughout our buildings
  • Staff continue to practice infection control procedures that includes continued cleaning of areas throughout the day with the required cleaning methods
  • Masks, as one form of defence are worn on our premises
  • Temperature checks, as another form of defence are taken by staff on a daily basis and visitors to our sites
  • The use of sanitiser and washing of hands is promoted and adhered to

Windarring is grateful for the way clients, staff and visitors have continued to adhere to these practices since the beginning of the pandemic.

We aim to continue to take steps to protect the safety and wellbeing of our clients and staff

Windarring also remains proactive in the promotion of the COVID 19 Vaccine and continue to support clients and staff in the vaccine rollout


  • Never, ever go out if you are unwell unless it is to get tested.
  • After you get tested, you must go straight home and wait for further advice based around the result of your test
  • Remember that the most important thing you can do is get tested, even if you have the mildest of symptoms.
  • Get vaccinated if you are eligible.


  • Do you have a question about coronavirus (COVID-19)?
  • Do you want to know what it means for you?
  • Do you need help because things have changed?
  • Do you want to know how you can support someone you live with, care for, or support?

Help for you is here.
Contact the Disability Information Helpline on:

1800 643 787

The Helpline is available Monday to Friday 8am to 8pm. It is not available on national public holidays.




There are plenty of ways to support other people, or be supported if you are feeling anxious or uncertain.

Lifeline Australia
13 11 14

Beyond Blue
1800 512 348
Coronavirus Mental Wellbeing Support Service

1800 650 893
Online and webchat support and counselling for 12-25 year olds, their family and friends

1300 78 99 78
Professional telephone and online support and information service for Australian men. 24 hours a day, 7 days a week.

Healthy Mind
Healthy Mind is a new website designed to help people with Intellectual Disability (ID) to recognise and regulate their thoughts and feelings. The Black Dog Institute worked with people who had lived experience with intellectual disabilities to ensure that the website is designed to suit the needs of its users.


We complied a list of resource for you

Australian Government – Department of Health & Human Services (DHHS)
Covid19 & Disability updates – stay up to date
Know the Signs
Stop the Spread

World Health Organisation
How to Hand washOpen this document with ReadSpeaker docReader
How to Hand rubOpen this document with ReadSpeaker docReader

NDIS Information
Easy Read Coronavirus PDF
Open this document with ReadSpeaker docReaderRegular NDIS updates

Access Easy Read – COVID19 PDF’s
We need space bewteen us COVID -19 easy readOpen this document with ReadSpeaker docReader
COVID-19. It is also called Cornavirus easy readOpen this document with ReadSpeaker docReader
What do I do COVID-19 easy readOpen this document with ReadSpeaker docReader

Find fact sheets here for Disability Support Pension & Carer Payment recipients in response to COVID-19

UPDATED 4 June 2021

UPDATED 18 August 2020
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