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What is Zero Tolerance?

Zero tolerance

Zero Tolerance is an initiative led by NDS in partnership with the disability sector.
It assists disability service providers to understand, implement and improve practices which safeguard the rights of people they support. Built around a national evidence-based framework, Zero Tolerance is:

  • a way for organisations to understand actions they can do to prevent and respond to abuse, neglect and violence of people with disability
  • a clear message that abuse, neglect and violence are not okay
  • a way of thinking about abuse as a human rights issue not a disability issue
  • an organisational and personal commitment to act on:
    – anything that makes a person with disability be or feel unsafe
    – anything that doesn’t support a person’s human rights
    – anything that we could be doing better
  • a collection of resources to educate and train staff at all levels to understand their responsibilities in preventing and responding to abuse
  • a way of working collaboratively within and outside the disability sector to prevent and respond to abuse

Windarring fully supports the Zero Tolerance commitment.

It is a commitment to recognise, raise and respond to any deviation from the human rights of people using disability services. It is a personal and Windarring commitment to always have our eyes open and always be doing better to support rights.

NDIS National Day of Action

NDIS Make it work

Congratulations everyone for supporting our clients, parents, carers and families to be aware of the National Day of Action.
At all of our sites and across Australia there were morning teas and other events to ensure that together we would make the community aware of ongoing NDIS issues. David Moody, Acting CEO of the peak body who represents our sector called National Disability Services said today:

“NDS looks forward to the release of disability policies by the other major parties in sufficient time to allow NDS and our members to consider them prior to the Federal Election on 18 May” said Mr Moody.

“Disability service providers remain committed to making the Scheme work and absolutely believe it is the right reform for Australia.

“NDS’ focus as the national body for the non-government disability service providers has been to get the NDIS on track.

“We are calling on a future federal government to do this in a collaborative way, working with NDS and our members, people with disability, disability advocacy groups, state and territory governments and the National Disability Insurance Agency.

“Together we can make sure the NDIS delivers on its promise,” he said.

Things on the wish list include:

  • Achieving a strong disability services sector, a policy which will require significant new funding for the sector to support its future development and growth, to meet demand for quality, innovative services; and
  • Improving research and evaluation support, a policy which NDS considers must be underpinned by data in a form that enables providers to make better business decisions.

The Disability Services Commissioner

The Disability Services Commissioner (DSC) listens to complaints about disability services. Anyone can make a complaint about a Victorian disability service provider.

The DSC is an independent oversight body resolving complaints and promoting the right of people with a disability to be free from abuse. They work with people with a disability to
resolve complaints about disability service providers, and we work with disability service providers to improve outcomes for people with a disability. The service is independent, free, confidential and accessible.

Investigation is another word for finding out more information about a complaint. There are a few steps that they go through before they investigate.

Read more on the Disability Services Commissioner website.

Donation to Access Skills Training Group

NDIS central Victoria

On Tuesday 19th September our travel training group caught the train down to Southern Cross to present a giant cheque to Travellers’ Aid Australia CEO Elias Lebbos. The cheque was for a whopping $587.90!

The students of Access Skills Training would like to say a big Thank You for supporting us in our fundraising activity this term. We all learnt about teamwork, planning, advertising, budgeting, making a difference and bringing the community together. We raised $587.90 to allow a student to travel on public transport for a whole year.

Special thanks to Phil Tunzi from Kyneton Copy Centre for donating the printed fundraiser T shirts. And congratulations to the winner of the lolly guessing jar, Cath Thompson. We presented the fundraising cheque to the CEO of Travellers Aid Australia this week.

Thanking all for your support from the students in Certificate I In TransitionEducation class.

Customised Employment

NDIS disability employment

Hayden in his saddle seat chair (and trolley in the background) purchased via Job Access Workplace modifications.

Customised Employment is an individualised approach to vocational supports and services: one person at a time. The goal of Customised Employment is to tailor jobs to fit the skills, interests, strengths, and support needs of the individual, whilst meeting the needs of business. It can sometimes be challenging for people with disability to find employment in the open labour market and main stream job services such as Disability Employment Services (DES) and Australian Disability Enterprises (ADE), don’t always provide an appropriate option.

Often people with disability who want to work are missing out because they don’t necessarily tick all of the boxes required to fulfil a traditional job role. That’s why Windarring are offering customised employment services, which are designed to support people to discover their own unique skills and talents, and harness those talents to identify and create a job role or small business that is tailored specifically to them.

If you already have your NDIS plan we can help you identify which supports in your plan can assist with employment supports. If you are in the process of developing your NDIS plan we can assist you in negotiating supports during the planning process that can help you to explore employment options and in gaining and maintaining employment.

If you would like to discuss the employment support services that Windarring can provide please feel free to contact me:
Mark Castle

Manager Pathways to Employment
Mobile: 0409 848 714
Email: mcastle@windarring.org.au

Living At Windarring


Learn the skills and
build your confidence
to one day be able to
live independently.

NDIS Victoria Disability Central Victoria


Do some training, get
qualified and make
some friends at the
same time.

NDIS Victoria Disability Central Victoria


Get involved with your
local community
through our range of
job options.

NDIS Victoria Disability Central Victoria


Join our fantastic arts
and recreation
activities with a great
group of people.